Arriva lost property form

Arriva lost property form. If you think you've lost something on one of our services then please go to If you think you’ve left an item behind on one of our services, please complete our online Lost Property form and a member of the team will be in touch directly to help. If you can, let us know the date, time and location the item was found. Property found onboard our services is kept at Hamilton bus depot. How do I check and how do I get it back? If we have found your item, you can then choose to reunite with it by either arranging delivery by courier, or by picking it up in person from our lost property office in Newport. Report Lost Property. If we can't give you an answer straight away we may need to launch an investigation and get back to you. You can submit an enquiry via the Lost Property form. How do I check and how do I get it back? What you will need to do - You will need to provide a full description of the item and the details of the journey you made when you left the item on the bus. We provide Lost Property services for certain Train Operators, Rail Stations, Airports and Airlines only. g. . Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. If you have lost property elsewhere in the UK, please fill out our lost property form here. How do I check and how do I get it back? Lost property If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 . For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. Please read our privacy notice to find out how TfGM processes personal data entered into this form Hi, I left some important documents on a bus from countesthorpe to south wigston on saturday at around 11pm, i’ve filled out a lost property form and it’s really important that i get this back. For more detailed and interactive maps, you can visit the Transport for Wales website. Just to let you know, we may charge a small fee when you collect your item (up to £2 plus VAT) to help towards the cost of handling and storing lost property items from our buses. We want to help anybody in the North East who feels lonely or isolated to find the support that they require. Lost property. You should use this form to make a report of lost property to the Police Service of Scotland. Opening hours. e. We aim to respond to you and resolve your query within four working days. Our online lost property checker uses powerful searching and image recognition software to help get your items back to you quicker. Our lost property office at Cannon Street is open Monday to Friday, 8am to 6pm. Tel: +44 (0)191 520 4000 E-mail: enquiries@arriva. Items are the property of Transport for London (TfL), who will then collect the items. Report Lost Property Call: 0330 223 0893 between This information is for lost property, which is anything you may have left on board an aircraft or in an airport. Arriva Buses Lost Property. Careers. an Arriva 4-Weekly Saver) please contact Customer Services and we can check our lost property. The below section details which transport organisations we provide Lost Property Services on behalf of. Find services and tickets in your area faster. 2 We hold lost property for one month apart from items that are either If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101. What will happen next? Depots will aim to contact you within 48 hours of your completion of the lost property enquiry form if we have your item What you will need to do - You will need to provide a full description of the item and the details of the journey you made when you left the item on the bus. This information is for lost property, which is anything you may have left on board an aircraft or in an airport. I think I’ve left something on the bus. If the lost property is contained in a package, bag or other container, we may open it and examine it to assist us in tracing the owner or identifying the nature and value of the property. What will happen next? Depots will aim to contact you within 48 hours of your completion of the lost property enquiry form if we have your item I think I’ve left something on the bus. If you are travelling in London go to the TFL lost property page. 10. Ind. Last updated 28/07/2023 Jan 13, 2023 · If using the form choose the drop-down option “verloren voorwerp” (lost items) under “onderwerp” (subject). iPhone), and where the item was lost). co. What will happen next - Depots will aim to contact you within 48 hours of your completion of the online 'Lost Property enquiry' form if we have your item. If it's been longer than 2 days please visit our lost property page to find out if it's been handed in and how to get it back. Station & Train Lost Property Services: We provide Lost Property services for Network Rail, Mainline Stations & Southern Rail only. More information on your delayed, lost or damaged baggage Any lost items that are found Lost Property Item Charge; Laptops, tablet computers and other high-value electronic items: £20. Registered Office: Arriva Ltd Admiral Way Doxford International Business Park Sunderland SR3 3XP UK. Or you can write a message by using the feedback form provided in this section. Frequently asked Lost property questions. What you will need to do - You will need to provide a full description of the item and the details of the journey you made when you left the item on the bus. How do I check and how do I get it back? I think I’ve left something on the bus. However, if you have lost a Term or Annual pass issued by Arriva we can issue a replacement pass for a £25 fee whether it has been handed in to our lost property department or not. Please fill in the form below with the details of your query and a member of our team will be in touch. Newport Lost Property Office Newport Train Station Queensway Newport NP20 4AX. If you have lost an item of your property whilst travelling on London Overground, you can register your item online at tfl. Lost property office details Address. Delivering for and on behalf of our clients If you have lost a Saver ticket issued by Arriva (e. 00: Mobile phones, personal stereos and other similar electronic items Find out who runs your bus, and how to contact them. You can now lodge a lost property enquiry online, at any time and receive email notifications advising of the status until the item is found, or for up to one month, if the item is not found. Arriva uploads any found items to its iLost portal here by 1600 the next working day. i’ve also called their customer service number and they just said the same thing as the form which is that if i don’t hear from them in the next 2 days then it’s just lost. If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 and scroll down for more details; If you lost property elsewhere in the UK, please fill out our lost property form here. Set your location and you're good to go. The item I lost in a public place has a serial number; The item I lost in a public place has my name/address on it or can be directly identified as mine; I've lost an item on public transport; I have lost an item on private property; The item I lost in a public place is worth less than £500 or can't be directly identified as mine Report a lost property item. If a bag that you checked in has gone missing, please refer to our lost and damaged baggage page. It can take up to 15 days to process your enquiry. Jul 28, 2023 · Timetable enquiries 0871 200 22 33 Timetable enquiries 0871 200 22 33 Customer comments or lost property: 0344 800 44 11 Customer comments or lost property: 0344 800 44 11 Website www. You can call us 08:00 - 20:00 Monday to Saturday and 11:00 - 20:00 Sunday If you prefer to talk to us in Welsh please call 03333 211 202 and select option 1. Registered No: 347103. Select a region We've made it as easy as possible for you to get in touch - just visit the Contact Us page and you can fill in the form online or you can call us on the phone or you can write to us. If it has, we will try to get this back to you as soon as possible. es. If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101. can anyone give out To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 – Pol. Registered in England. Once we've received your enquiry. Select a region Contact Arriva Bus for lost property inquiries and follow the detailed procedure to recover lost items. Our team will then log the item and attempt to find its owner. Submit a lost property report » Scotland Tel North England Tel South England and Wales Tel--> You’ll need to bring some photo ID with you when you collect your item. Calls to our number are charged at a local rate from a BT phone. We store found objects for one month at our business units and then hand valuable items over to the nearest Police Authority. Arriva runs a number of bus services all over the Netherlands. If you have lost a vehicle or animal please do not use this form - call 101 for advice. How do I check and how do I get it back? We use the NotLost system to manage our lost property enquiries and records. Advertise with us We provide Lost Property services for certain Train Operators, Rail Stations, Airports and Airlines only. You can also write to us at one of these addresses: For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. Use our new online lost property checker, which uses powerful searching and image recognition software to help get your item back to you a whole lot quicker. If the item does not appear within 5 days it can be Lost property is held at our garages for up to 3 days, depending on the day the item was lost. Thousands of items of lost property are left on our buses each year; so if you have lost property on the bus you are not alone. To search for a specific route, press Ctrl Thousands of items of lost property are left on our buses each year; so if you have lost property on the bus you are not alone. Arriva Ltd. Who can I contact if I can't find my answer on the website? If we find something that matches the description of your lost item, we’ll contact you. To search for a specific route, press Ctrl To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 – Pol. If you are travelling on a Bee Network bus in Greater Manchester go the Bee Network lost property form. Select a region. Use the form on the button below to report your lost property. What people are asking. Search for lost property: Use a real-time database and fill in as much detail as possible in the following fields: Airport, date range, keyword (i. Search Lost Property. uk We work with our lost property partner, NotLost, to reunite you with your lost items. Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 2 working days to register lost property items on our system. If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 and scroll down for more details; If you lost property elsewhere in the UK, please fill out our lost property form here. Lost your property on a different service? Find out about property lost on the river, trams and other services. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. We will let you know if we think we have your item, or if we need more We will do all we reasonably can to locate the owner and return it to them. If you've lost something in the past 2 days please contact the bus operator. uk/lostproperty or by calling 0343 222 1234. All lost property will be kept for 4 weeks and there will be a fee of £2 to collect items. If you have lost a bank card please contact your bank or service provider. arrivabus. uk. Welcome to Arriva UK Bus. Fill in the form bellow and we will contact you soon. Advertise with us Arriva London is one of the largest bus operators in London. The Trains Wales Railway Network, primarily operated by Transport for Wales (TfW), covers a vast area including major cities, towns, and scenic routes across Wales and into some parts of England. More information on your delayed, lost or damaged baggage Any lost items that are found Lost and found property Found a lost item? If you find a lost item, hand it in to the DMU Security Team at the Estates Services Building, located opposite the Campus Centre and Gateway House. Monday - Friday 10:00 to 16:00. With this in mind, we have featured below two fantastic hubs in the community which help support, advise and entertain the local people of the North East. At Oxford Bus Company, we work with our lost property partner, NotLost, to reunite you with your lost items. gov. If you think you've lost something on one of Oxford Bus Company vehicles, please complete the form below - we'll do the rest! Please note: your data will be sent to Notlost, to help find your item. You can contact our careers team via email: careers@arrivarl. We are unable to able to re issue Day, Weekly and 4-Weekly passes if they haven't been found. Select a region Arriva Bus Help Portal. Unfortunately, we are unable to reissue Day, Weekly and 4-Weekly passes. There will be no fee to collect Scottish National Entitlement Cards. Arriva Bus Help Portal. Please make an enquiry with TfL on the below link if your item was lost after 3 days: Contact TfL Lost Property What is your complaints procedure? To make a complaint, please contact our Customer Services team by clicking here. We've been carrying passengers around the UK's capital since 1980, although our heritage goes back over a hundred years. Contacts us Arriva Ltd. Who can I contact if I can't find my answer on the website? Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Please choose your issue below © Copyright Arriva Arriva Bus Help Portal. You can then arrange to collect it from our lost property office at London Cannon Street (next to Platform 1). Who can I contact if I can't find my answer on the website? Arriva help - frequently asked questions about Arriva. Urtinsa, 28923 Alcorcón (Madrid ) or calidad@arriva. We provide around 18% of the capital’s bus services, operating about 100 routes under contract to Transport for London. Set your location. However, if you have lost a Term or Annual pass issued by Arriva, we can issue a replacement for a £25 fee. uk Find out who runs your bus, and how to contact them.